Terms of service
Terms of Service
Effective Date: June 12, 2026
Welcome to Esmelle Beauty. These Terms of Service explain the terms that apply when you access our website, browse our products, or place an order through our online store.
By using our website or purchasing from Esmelle Beauty, you agree to these Terms. If you do not agree, please do not use our website.
1. Store Information
This website is operated by Esmelle Beauty.
Business Address:
4868 Shell Ln
Knoxville, TN 37918
United States
2. Website Use
You may use our website only for lawful shopping and browsing purposes. You agree not to misuse our website, interfere with its operation, attempt unauthorized access, or use our services for fraudulent, abusive, or harmful activity.
We may refuse service, cancel orders, or restrict website access if we believe these Terms have been violated.
3. Product Information
We make reasonable efforts to keep product descriptions, images, prices, colors, and availability accurate. However, product information may sometimes contain errors, delays, or slight differences.
Product appearance may vary due to screen settings, lighting, packaging updates, supplier changes, or product revisions.
Esmelle Beauty may update, limit, remove, or discontinue any product at any time without prior notice.
4. Orders
When placing an order, you agree to provide accurate billing, shipping, and contact information.
We may refuse, cancel, or limit an order for reasons including product unavailability, payment issues, pricing errors, incorrect customer details, suspected fraud, abuse of promotions or returns, or violation of these Terms.
If an order is canceled after payment has been processed, we will issue a refund to the original payment method when applicable.
5. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, promotions, and product availability may change at any time without notice.
Payments are processed through secure third-party payment providers. Esmelle Beauty does not store your full credit card or payment card details on our website.
6. Shipping and Delivery
Shipping options, shipping costs, and estimated delivery times are provided in our Shipping Policy.
Delivery estimates are not guaranteed. Delays may occur due to shipping carriers, weather, holidays, incorrect addresses, high order volume, or other circumstances outside our control.
7. Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return and Refund Policy.
Please review that policy before placing an order. We may refuse return or refund requests that do not meet our stated policy requirements.
8. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you agree that your information may be collected, used, and protected as described in that policy.
9. Third-Party Services
Our website may use third-party services, including payment processors, shipping carriers, Shopify apps, analytics tools, marketing tools, or external links.
We are not responsible for the content, security, privacy practices, policies, or actions of third-party services. Your use of third-party services may be subject to their own terms.
10. Prohibited Uses
You agree not to use our website or services to:
* Violate any law or regulation
* Commit fraud, payment abuse, or suspicious activity
* Submit false, incomplete, or misleading information
* Upload viruses, malware, or harmful code
* Attempt unauthorized access to systems, accounts, or customer data
* Interfere with website security, operation, or performance
* Copy, scrape, resell, or misuse our website content
* Abuse discounts, promotions, returns, refunds, or chargebacks
* Violate the rights of Esmelle Beauty or any third party
11. Intellectual Property
All content on this website, including text, images, graphics, logos, product displays, designs, layout, and other materials, belongs to Esmelle Beauty or its content providers.
You may not copy, reproduce, modify, publish, sell, distribute, or use our content for commercial purposes without written permission.
12. Disclaimer
Our website, products, and services are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always be secure, uninterrupted, accurate, error-free, or free from harmful components. To the fullest extent permitted by law, we disclaim warranties not expressly stated in these Terms.
13. Limitation of Liability
To the fullest extent allowed by law, Esmelle Beauty will not be liable for indirect, incidental, special, punitive, or consequential damages related to your use of our website, products, or services.
This includes issues related to website errors, order delays, product use, payment processing, delivery problems, third-party services, or loss of data.
14. Customer Responsibility
You are responsible for reviewing your order details before completing payment, including product selection, quantity, shipping address, billing information, and contact details.
Esmelle Beauty is not responsible for delays, failed deliveries, or order issues caused by incorrect or incomplete information provided by the customer.
15. Indemnification
You agree to hold Esmelle Beauty harmless from any claims, losses, damages, liabilities, or expenses arising from your misuse of our website, violation of these Terms, violation of law, or infringement of third-party rights.
16. Governing Law
These Terms are governed by the laws of the State of Tennessee, United States, unless otherwise required by applicable law.
17. Changes to These Terms
We may update these Terms of Service at any time. Any updates will be posted on this page with a revised effective date.
Your continued use of our website after updates are posted means you accept the revised Terms.
18. Contact Us
If you have questions about these Terms of Service, please contact us at:
Esmelle Beauty
Email: [contact@esmelle.online](mailto:contact@esmelle.online)
Phone: +1 910-945-1674